We are aware of the issue with BBC iPlayer and are working on fixing it ASAP. Kindly do not submit further tickets about this issue.

Setup Guides for Unlocator

To use Unlocator you can either set up your device (method 1) or your router (method 2). If you set up your router, then all the devices connected to it will use our service. If you are an advanced user and don’t need a guide then simply change your DNS to 185.037.037.037 & 185.037.039.039

Unable to change DNS? In some cases you won’t be able to use Smart DNS via the 2 methods below. That is because hotels, airports and other public Wifi often prevent the use of custom DNS servers. The same goes for mobile Internet on phones and tablets. Fear not as you will still be able to use Unlocator via our Smart VPN feature, which will allow you to use our DNS afterall.

Method 1 - Single Devices

Use the guides listed below if you wish to unblock a single device at a time. It is always a good idea to set up your computer first so you can check your setup on your account page.


Operating Systems


Media Players


Gaming Consoles


Smart TVs


Phones & Tablets


Method 2 - Multiple Devices

Use the guides below to unblock all devices connected to the router.


Routers


Important: If your router is not listed you can try the generic router tutorial or simply set up your device individually instead of the router. The outcome is the same.

Start Your Free Trial

You get access to the full Unlocator product with your free trial. No payment details needed. If you decide to upgrade to a paid subscription we provide a full 14-day money back guarantee.

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